Recover failed payments and save customers before they cancel. Ziphy follows up when payments fail and gives customers an approved reason to stay when they try to leave.
Illustrative example
Revenue recovered
£1,240
From successful payment recoveries
Customers saved
18
Kept, discounted or paused
Active pauses
3
Customers temporarily paused
One product, two revenue leaks
Ziphy gives subscription businesses one place to manage failed-payment recovery and customer-initiated cancellation.
Ziphy runs a five-stage email sequence, sends customers to a secure payment page and retries the failed invoice after they update their payment method.
Learn why a customer wants to cancel, show a merchant-approved offer and let them keep, discount, pause or schedule cancellation safely.
How cancellation prevention works
You decide which offers are appropriate. Customers stay in control throughout the flow.
Ziphy opens a clear cancellation flow from your existing account experience.
The customer chooses a cancellation reason and can add useful context.
Ziphy shows the exact offer you approved for that cancellation reason.
They can stay, accept a discount or payment pause, or continue cancelling.
Reporting shows what happened, including completed cancellations and successful saves.
Pricing
Start with failed-payment recovery and cancellation prevention together. No separate add-ons are required.
Recover failed payments and prevent avoidable cancellations.
14-day free trial included
By starting a trial, you agree to the Terms and acknowledge the Privacy Policy.
This plan is not available to purchase yet.
This plan is not available to purchase yet.
Recover failed payments and give customers an approved reason to stay before they cancel.
Get started with Ziphy